Our engagement in Detroit during the coronavirus pandemic
The health, safety and well-being of our team members, as well as the communities we call home, is a top priority for Quicken Loans and the Rock Family of Companies.
In direct response to the ongoing coronavirus pandemic, we announced on Friday that the vast majority of our 18,000 team members who make up the Rock Family of Companies in Detroit will start working from home until April 7, although this can be extended depending on this unique and difficult situation.
This policy extends beyond Detroit – we’ve asked all of our team members across the United States, nearly 30,000 in total, to do the same.
Our team members are the foundation of the Rock Family of Companies – the heart of our success. Many of them are mothers and fathers of school-aged children affected by the necessary and immediate closure of K-12 schools in Michigan and across the country for the foreseeable future. No team member should have to choose between going to the office or being a parent.
However, we recognize that the reduced presence of the city’s largest employer will undoubtedly have a significant impact on our neighboring businesses, retailers and businesses as well as their employees. Please know that this is not a decision we have taken lightly.
Dan Gilbert, our founder and president, likes to say that Detroit is the intersection of muscle and brain. Nothing could be truer in these difficult times, and it will be our courage and determination that will allow us to persevere. How we collectively respond to this pandemic is going to be a defining moment for all of us. This is why we asked ourselves, “With our philosophy of ‘For More Than Profit’, how can we ensure that we are doing what is best not only for our team members, but also for our neighbors and our communities? “
As a result, the Quicken Loans Community Fund and the Gilbert Family Foundation on Monday announced donations totaling $ 1.2 million to nonprofits and Detroit-based organizations that provide vital support to the community over the years. next weeks. This includes a $ 500,000 investment in the United Way’s COVID-19 Community Response Fund for Southeast Michigan, which will help families meet immediate needs such as access to health care, financial support emergency, food and long-term needs due to loss of income.
As part of this donation, we will invest $ 250,000 in the United Community Housing Coalition, which will tackle housing instability, including tenant rights, rent assistance and other issues exacerbated by housing. effects of the coronavirus on the customers they serve. The remaining funds will be provided in the form of flexible funding for small businesses and existing grant partners in the city of Detroit to ensure they can maintain their operations.
Our team members also asked how they can help. As a result, we have set up a matching program to enable their support to vital nonprofits in our community, including the Detroit Area Agency on Aging, Focus: HOPE, Forgotten Harvest and Gleaners Community Food Bank. We will match every team dollar so that these organizations can continue to fulfill their mission without disruption.
We are very proud to call Detroit home and understand the role our team members play in contributing to the city’s continued success. By taking these steps, we can continue to support our team members and provide resources to critical organizations as we work to successfully navigate these uncertain times together.
Jay Farner is the CEO of Rock Holdings and CEO of Quicken Loans, the nation’s largest mortgage company.